WHMCS 8.8 introduced on-demand renewals for existing services, allowing clients to renew services early, before the system generates the next invoice. This can help you retain your existing customers and avoid customer support needs due to customers who have missed their due dates.
For more information, see On-Demand Renewals.
You can enable on-demand renewals globally, for all products and services on your WHMCS installation, and configure them further on a per-product basis. On-demand renewals are disabled globally by default.
- When you enable on-demand renewals, they will be available for both existing services and future purchases of the applicable products.
- On-demand renewals only renew eligible services. They will not affect any related addons for those services and are not available for services that use metric billing.
Enabling On-Demand Renewals Globally
To enable on-demand renewals for all of the products and services in your WHMCS installation:
- In the WHMCS Admin Area, go to Configuration > System Settings > General Settings and select the Ordering tab.
- Select On-Demand Renewals.
3. Enter the length, in days, of the desired renewal period for each billing cycle. For example, if you enter 14 for Monthly, your customers can renew their the service up to 14 days ahead of their monthly due date.
Several factors determine how the system handles renewal periods. For more information, see On-Demand Renewals.
4. Click Save Changes.
This will not change the on-demand renewal settings for a given product if you have selected Use Product-Specific Configuration for On-Demand Renewals in the Other tab at Configuration > System Settings > Products/Services.
Enable On-Demand Renewals for Individual Products
To configure on-demand renewals for an individual product in your WHMCS installation and its associated services:
- In the WHMCS Admin Area, go to Configuration > System Settings > Products and Services.
- Click Edit for the desired product.
- Select the Other tab.
- For On-Demand Renewals, select Use Product-Specific Configuration.
5. Select Check to allow clients to place renewal orders early.
6. Enter the length, in days, of the desired renewal period for each billing cycle.
For example, if you enter 14 for Monthly, your customers can renew their the service up to 14 days ahead of their monthly due date.
Several factors determine how the system handles renewal periods. For more information, see On-Demand Renewals.
7. Click Save Changes.
The End! should you have any inquiries, we encourage you to reach out to the Vercaa Support Center without hesitation.
