Resolving High Memory Usage in Client Service Lists: Troubleshooting Guide

thumb_up 1  ·  sell High memory usage, Troubleshooting client service lists, Fixing memory issues on service lists

Symptom

After applying the 8.3.0 update, you may see high memory usage or a partially-loaded page on the client services page (Client Area and Admin Area). You may also see an entry that resembles this example in the PHP Error Log:

 

PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /path/to/whmcs/vendor/illuminate/database/Connection.php on line 336
 

Cause

This is caused by the presence of more than one service with the same Domain value.

Solution

Apply the 8.3.1 Maintenance Release via the Utilities > Update WHMCS page.

Hotfix

A hotfix has been created for 8.3.0 only to correct this behaviour:

https://whmcs.community/files/file/171-core-17178-prevent-circular-dereference-when-loading-client-service-list/

 

The End! should you have any inquiries, we encourage you to reach out to the Vercaa Support Center without hesitation.

 

Was this answer helpful?

Related Articles

description

Step-by-Step Guide to Installing WHMCS

To start using WHMCS, you will need to install it on your server. You may need help from your hosting provider or system administrator…

arrow_forward
description

Configuring cPanel Site Software for WHMCS Integration: A How-To Guide

You can install WHMCS using cPanel's Site Software feature. Before you can perform the installation, a WHM user must enable WHMCS…

arrow_forward
description

Effortless WHMCS Installation Using cPanel Site Software: A Step-by-Step Tutorial

You can install WHMCS easily using cPanel's Site Software feature. To do this: 1. If you have not already done so, configure…

arrow_forward
description

Configuring WHMCS Cron Jobs: Step-by-Step Setup Guide

You will need to configure the cron job as soon as you finish installing WHMCS. The cron job executes WHMCS's automation tasks,…

arrow_forward
description

Customizing the WHMCS Cron Schedule: Configuration Guide

The WHMCS cron job performs many of the automated tasks for your WHMCS installation. You can customize when and how often it runs…

arrow_forward
arrow_back « Back